Cookie Policy

Last updated: 1 July 2025

This Cookie Policy explains how , registered at ("we", "us", or "our"), uses cookies and similar tracking technologies on the website of Morqessialuxelodge (the "Site"). This policy should be read together with our Privacy Policy, which provides further detail about how we collect, use, and protect your personal information.

By continuing to use our Site, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our Site.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website. They are widely used by website operators to make websites work, or to work more efficiently, as well as to provide reporting information and to deliver personalised experiences to users.

Cookies set by the website owner (in this case, ) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. advertising, interactive content, and analytics).

Cookies can remain on your device for different periods of time. There are two broad types:

  • Session cookies — These cookies exist only during an online session and disappear from your device when you close your browser or switch off your device.
  • Persistent cookies — These cookies remain on your device after the browser has been closed and last for a period of time specified in the cookie. They are activated each time you visit the website that created that particular cookie.

In addition to cookies, we may also use web beacons, pixel tags, and similar tracking technologies on our Site. These technologies work in a similar way to cookies and are used for the same purposes.

2. Why Do We Use Cookies?

We use cookies for a variety of reasons, including to:

  • Ensure that our Site functions correctly and securely;
  • Remember your preferences and settings so you don't have to re-enter them each visit;
  • Understand how visitors interact with our Site so we can improve our services;
  • Deliver relevant and personalised advertising and marketing messages;
  • Protect our Site and users from fraudulent or malicious activity;
  • Comply with legal obligations and enforce our terms and conditions.

3. Types of Cookies We Use

The cookies used on our Site are grouped into the following categories:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the proper functioning of our Site and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, services you have asked for — such as making a room reservation — cannot be provided. Because these cookies are strictly necessary to deliver the Site to you, they do not require your consent under applicable privacy laws; however, you can set your browser to block or alert you about these cookies, which may result in some parts of the Site not working properly.

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand which pages are the most and least popular and see how visitors move around the Site. All information these cookies collect is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you have visited our Site and will not be able to monitor its performance.

3.3 Functional Cookies

These cookies enable the Site to provide enhanced functionality and personalisation, such as remembering your language preference, your location, or your chosen currency. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

3.4 Marketing and Targeting Cookies

These cookies are set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

4. Specific Cookies We Use

The table below sets out details of the individual cookies we use on our Site, the purposes for which we use them, and the parties who set them.

Cookie Name Provider Category Purpose Expiry
__cf_bm Cloudflare Strictly Necessary Used by Cloudflare to distinguish between humans and bots. This cookie assists with managing bot traffic and protecting the Site from malicious activity. 30 minutes
cf_clearance Cloudflare Strictly Necessary Stores proof that the visitor has passed a Cloudflare security challenge. Used to ensure continued access to the Site after verification. 1 year
_cfuvid Cloudflare Strictly Necessary Used by Cloudflare for rate limiting and abuse prevention on the Site, helping to maintain service availability and security. Session
_ga Google Analytics Performance / Analytics Registers a unique ID used to generate statistical data on how the visitor uses the Site. This cookie enables Google Analytics to distinguish between unique users and sessions. 2 years
_ga_[ID] Google Analytics Performance / Analytics Used by Google Analytics 4 (GA4) to persist session state and distinguish between individual users across sessions and devices. 2 years
_gid Google Analytics Performance / Analytics Registers a unique ID used to generate statistical data on how the visitor uses the Site. Expires after one day, used to distinguish between users. 24 hours
_gat Google Analytics Performance / Analytics Used to throttle the request rate to Google Analytics, limiting data collection on high-traffic sites. 1 minute
_gac_[ID] Google Analytics / Google Ads Performance / Marketing Contains campaign-related information. Used to track conversions from Google Ads campaigns and associate user sessions with advertising campaigns. 90 days
_fbp Meta (Facebook) Pixel Marketing / Targeting Used by Meta to deliver, measure, and improve the relevance of advertisements on the Meta platform and across the web. Identifies browsers for tracking conversions, optimising ads, and building audiences. 3 months
_fbc Meta (Facebook) Pixel Marketing / Targeting Stores the click identifier (fbclid) from ad click parameters to allow Facebook to attribute conversions to specific ad campaigns. 2 years
fr Meta (Facebook) Marketing / Targeting Used by Facebook to deliver, measure, and improve the relevance of advertising and to track conversions across devices. 3 months
_gcl_au Google Tag Manager / Google Ads Marketing / Targeting Used by Google AdSense to experiment with advertisement efficiency across websites that use its services, and to store and track conversions. 3 months
NID / CONSENT Google Functional / Marketing Used by Google to remember your preferences (such as preferred language) and to personalise and display advertisements across Google services. 6 months
cookieconsent_status Morqessialuxelodge (First Party) Strictly Necessary Stores your cookie consent preferences so that the consent banner is not shown on repeat visits. 1 year
PHPSESSID / session_id Morqessialuxelodge (First Party) Strictly Necessary Preserves user session state across page requests, enabling core booking and navigation functionality. Session

Please note that the above list may not be exhaustive. Third-party cookies may change without our prior knowledge; we will update this table periodically to reflect any changes.

5. Third-Party Cookies and Technologies

Some cookies on our Site are set by third parties whose services we use to enhance the functionality and content of our Site. The main third parties whose cookies you may encounter are:

5.1 Cloudflare

We use Cloudflare to improve the performance, security, and reliability of our Site. Cloudflare sets cookies to distinguish legitimate visitors from bots and to provide protection against Distributed Denial of Service (DDoS) attacks and other security threats. For more information about how Cloudflare uses your data, please visit Cloudflare's Privacy Policy .

5.2 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to analyse how visitors use our Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site and services. Google Analytics collects only the IP address assigned to you on the date you visit our Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We have enabled IP anonymisation on Google Analytics to further protect your privacy.

For more information about how Google uses data collected through our use of Google Analytics, please visit Google's Privacy Policy . You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on .

5.3 Meta (Facebook) Pixel

We use the Meta Pixel (formerly Facebook Pixel), a tracking tool provided by Meta Platforms Ireland Limited. The Meta Pixel allows us to measure the effectiveness of our advertising by understanding the actions visitors take on our Site, to build advertising audiences, and to retarget visitors with relevant advertisements on Facebook, Instagram, and the Meta Audience Network.

For more information about how Meta uses your data, please visit Meta's Data Policy . You may opt out of interest-based advertising from Meta via your Facebook Ad Settings .

5.4 Google Ads and Tag Manager

We use Google Ads conversion tracking and Google Tag Manager to measure the success of our advertising campaigns and to manage marketing tags on our Site. These tools may set cookies or use pixel technologies to track user actions following an ad click. For more information, please refer to Google's Privacy Policy .

We do not control the operation of third-party cookies and are not responsible for the privacy practices of third-party service providers. We encourage you to review the respective privacy policies of these third parties for more information.

6. Your Cookie Choices and How to Manage Cookies

When you first visit our Site, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You may update your cookie preferences at any time using the cookie settings tool available on our Site, typically accessible via a "Cookie Settings" link in the footer of our website.

In addition, you can manage cookies through your web browser settings. Most browsers allow you to:

  • View what cookies are stored on your device and delete them individually;
  • Block third-party cookies;
  • Block cookies from particular websites;
  • Block all cookies from being set; or
  • Delete all cookies when you close your browser.

Please be aware that if you choose to block or delete cookies, some features of our Site may not function as intended, including the ability to make reservations, log in to your account, or access certain content.

For instructions on how to manage cookies in the most popular browsers, please visit the following links:

6.1 Opt-Out of Interest-Based Advertising

You may opt out of interest-based advertising delivered by participating third-party advertisers through the following industry opt-out tools:

Please note that opting out of interest-based advertising does not mean you will no longer receive advertisements; it means you will no longer receive advertisements tailored to your interests.

7. Your Consent

In accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as any other applicable privacy and electronic communications legislation, we are required to obtain your consent before placing non-essential cookies on your device. When you visit our Site for the first time, we will display a cookie consent notice that asks for your agreement to our use of cookies.

By clicking "Accept All Cookies" or an equivalent button on our cookie consent banner, you consent to our use of all categories of cookies described in this Cookie Policy, including analytics and marketing cookies. If you click "Reject Non-Essential Cookies" or an equivalent option, only strictly necessary cookies will be placed on your device.

You may withdraw your consent at any time by adjusting your cookie preferences through our cookie settings tool or by managing cookies in your browser settings as described in Section 6 above. Withdrawal of consent does not affect the lawfulness of any processing that was based on your consent before its withdrawal.

Strictly necessary cookies do not require your consent as they are essential for the operation of the Site and are placed on the basis of our legitimate interest in providing you with a functional and secure website.

8. Children's Privacy

Our Site is not directed at children under the age of 18, and we do not knowingly collect personal information from children through the use of cookies or other tracking technologies. If you are a parent or guardian and believe that your child has provided us with personal information through our Site, please contact us using the details in Section 11 below, and we will take steps to delete such information.

9. Data Retention

The length of time that a cookie remains on your device depends on the type of cookie. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a period specified in the cookie itself, which may range from a few minutes to several years, as detailed in the table in Section 4 above.

Personal data collected through cookies will be retained in accordance with our Privacy Policy. We will not retain personal data longer than is necessary for the purposes for which it was collected or as required by applicable law.

10. International Transfers

Some of the third-party cookies described in this Cookie Policy may result in data being transferred to and processed in countries outside of Australia, including the United States and countries within the European Economic Area. Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with the Australian Privacy Principles and applicable law.

For more information about international data transfers and the safeguards we apply, please refer to our Privacy Policy.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, applicable law, or our business practices. Any changes will be posted on this page with an updated "Last updated" date at the top of the policy. Where changes are material, we may also notify you by displaying a notice on our Site or by other appropriate means.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

12. Contact Us

If you have any questions, concerns, or complaints about this Cookie Policy or our use of cookies and similar technologies, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Address: GPO Box 5218, Sydney NSW 2001, Australia

For more information about how we handle your personal information more generally, please read our Privacy Policy.