Terms of Use

Last updated: June 2025

Welcome to morqessialuxelodge.com (the "Website"), the official online presence of , a company registered in Victoria, Australia, with its registered address at (referred to herein as "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of this Website and any services, content, or features made available through it. By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using this Website.

1. Acceptance of Terms

By visiting, browsing, or otherwise using this Website, you enter into a legally binding agreement with . These Terms constitute the entire agreement between you and us with respect to your use of the Website. We reserve the right to modify, update, or replace these Terms at any time without prior notice. Any changes will become effective immediately upon posting to the Website. Your continued use of the Website following the posting of updated Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically to stay informed of any updates.

These Terms should be read in conjunction with our Privacy Policy, which is incorporated herein by reference. Our Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and applicable Victorian legislation.

2. Age Restriction

You must be at least 18 years of age to access or use this Website. operates a hotel-casino facility in Daylesford, Victoria, Australia. In accordance with the Casino Control Act 1991 (Vic), the Gambling Regulation Act 2003 (Vic), and all other applicable laws of Victoria, access to gambling services, casino facilities, and related content on this Website is strictly prohibited for persons under 18 years of age.

By using this Website, you represent and warrant that you are at least 18 years of age. If we have reason to believe that you are under 18 years of age, we reserve the right to immediately suspend or terminate your access to the Website without notice. accepts no liability for any false declaration of age made by a user.

Parents and guardians are responsible for monitoring the online activities of minors in their care. If you believe a minor is accessing this Website unlawfully, please contact us immediately at .

3. Description of Services

This Website is operated by to provide information about Morqessialuxelodge, including but not limited to hotel accommodation, dining, events, casino entertainment, and other facilities and services available at our premises in Daylesford, Victoria. The Website may also facilitate online reservations, enquiries, and other interactions between guests and our staff.

We reserve the right to modify, suspend, or discontinue any part of the Website or its services at any time, with or without notice, and we shall not be liable to you or to any third party for any such modification, suspension, or discontinuation.

4. User Obligations

As a condition of your use of this Website, you agree to comply with all applicable laws, regulations, and these Terms. Without limiting the generality of the foregoing, you agree that you will:

• Use this Website only for lawful purposes and in a manner consistent with all applicable laws of Victoria and Australia;
• Not use this Website to engage in any fraudulent, deceptive, misleading, or unlawful conduct;
• Not attempt to gain unauthorised access to any part of the Website, our servers, or any systems or networks connected to the Website;
• Not transmit, upload, or distribute any viruses, malware, or other harmful code that could damage, interfere with, or disrupt the Website or the systems of any third party;
• Not engage in any conduct that could impair, overload, or compromise the integrity, performance, or availability of the Website;
• Not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without our express written permission;
• Not use the Website to collect or harvest any personally identifiable information of other users without their consent;
• Not post, transmit, or share content that is defamatory, obscene, offensive, threatening, abusive, or in violation of any applicable law;
• Provide accurate, complete, and current information when making reservations or submitting enquiries through the Website;
• Comply with all responsible gambling guidelines and notices displayed on the Website or at our premises.

We reserve the right, at our sole discretion, to terminate or restrict your access to the Website if we determine that you have violated any of these obligations, without prejudice to any other remedies available to us under law.

4.1 Account Registration

If the Website requires you to create an account or profile, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. will not be liable for any loss or damage arising from your failure to protect your account credentials.

4.2 Responsible Gambling

Gambling can be addictive. is committed to promoting responsible gambling in accordance with Victorian law and the requirements of the Victorian Responsible Gambling Foundation. If you or someone you know may be experiencing gambling-related harm, we encourage you to seek assistance through Gambling Help Online at 1800 858 858 or by visiting www.gamblinghelponline.org.au. You acknowledge that it is your responsibility to gamble responsibly and within your means.

5. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of or its content suppliers and is protected by Australian copyright law, the Copyright Act 1968 (Cth), and applicable international intellectual property conventions. All rights are reserved.

You may access and view the content on this Website for personal, non-commercial purposes only. You must not reproduce, modify, transmit, publish, distribute, or exploit any content from this Website without the prior written consent of . Nothing in these Terms grants you any licence or right to use our trademarks, trade names, logos, or service marks.

6. Third-Party Links and Content

This Website may contain links to external websites or third-party content for your convenience and informational purposes. does not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party websites. Accessing such third-party websites is at your own risk, and we encourage you to review the terms and privacy policies of any external sites you visit.

7. Disclaimer of Warranties

To the fullest extent permitted by law, this Website and all content, services, and materials provided through it are offered on an "as is" and "as available" basis without warranty of any kind, whether express, implied, statutory, or otherwise. expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected. You acknowledge that your use of this Website is at your sole risk. Nothing in this clause excludes any guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or other applicable legislation.

8. Limitation of Liability

To the maximum extent permitted by applicable law, including the laws of Victoria, Australia, and the Australian Consumer Law, , its directors, officers, employees, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with:

• Your access to or use of, or inability to access or use, this Website;
• Any content or information obtained from this Website;
• Unauthorised access to or alteration of your transmissions or data;
• Any errors, inaccuracies, or omissions in the content of this Website;
• Any interruption, suspension, or termination of the Website or its services;
• Any viruses or other harmful components transmitted through the Website;
• Any loss of profit, revenue, business, data, goodwill, or anticipated savings.

Where our liability cannot be excluded under applicable law, our total aggregate liability to you for all claims arising under or in connection with these Terms shall be limited to the amount you have paid to us (if any) in the twelve (12) months immediately preceding the event giving rise to the claim, or AUD $100, whichever is greater.

Nothing in these Terms is intended to exclude, restrict, or modify any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law or other applicable legislation that cannot lawfully be excluded or limited.

9. Indemnification

You agree to indemnify, defend, and hold harmless , its directors, officers, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of or access to this Website; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content you submit or transmit through the Website.

10. Privacy

is committed to protecting your personal information. The collection, use, and disclosure of personal information through this Website is governed by our Privacy Policy and in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and any applicable Victorian privacy legislation. By using this Website, you consent to the collection and use of your information as described in our Privacy Policy.

11. Dispute Resolution

11.1 Governing Law

These Terms and any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law principles. You also agree to comply with all applicable federal laws of Australia.

11.2 Jurisdiction

You irrevocably submit to the exclusive jurisdiction of the courts of the State of Victoria, Australia, including the Magistrates' Court of Victoria, the County Court of Victoria, and the Supreme Court of Victoria, as applicable, to hear and determine any dispute arising out of or in connection with these Terms or your use of this Website. You waive any objection to the exercise of jurisdiction over you by such courts.

11.3 Informal Resolution

Before initiating any formal legal proceedings, you agree to contact in writing at to describe the nature of the dispute and your desired resolution. We will make reasonable efforts to resolve your concerns informally within thirty (30) days of receiving your written notice.

11.4 Consumer Rights

Nothing in this dispute resolution clause limits your rights as a consumer under the Australian Consumer Law or your right to lodge a complaint with the relevant Victorian consumer protection authority, including Consumer Affairs Victoria.

12. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining provisions, which shall continue in full force and effect. The invalid or unenforceable provision shall be interpreted and modified to the minimum extent necessary to make it enforceable.

13. Waiver

No failure or delay by in exercising any right, power, or remedy under these Terms shall constitute a waiver of that right, power, or remedy. A waiver of any breach of these Terms shall not be construed as a waiver of any subsequent breach.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by Morqessialuxelodge Pty Ltd on this Website, constitute the entire agreement between you and with respect to your use of this Website, and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, relating to the same subject matter.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Use, please contact us at:

• Legal Entity:
• Address:
• Website: morqessialuxelodge.com

We are committed to addressing your concerns promptly and in accordance with our legal obligations under the laws of Victoria, Australia.